Just a short note to let you know that our recent project to restructure the sales team has exceeded all our expectations.
We began this process after seeing a decline in our percentage of tenders won and receiving customer feedback that we had lost intimate contact with the market.
After an extensive restructure of our sales process we are seeing a much improved success rate on tenders, greater face-to-face customer contact and revitalized employees who have a clear understanding of their role in the team.
As always, you and your team were easy to work with and represented the height of professionalism in offering consulting services.
Please pass on my thanks to your team and we look forward to working with you in the future.
Manager Minerals Processing
Outotec Pty Ltd